Value-Added Distributor Services

As a Distributor MDS offers various services to it’s partners

As a Distributor, MDS offers various services to it’s partners who may not have enough experience in dealing with other services that their clients request. To help partners in achieving and succeeding its objectives, MDS team will work with the partner team closely as well as support to provide other value-added services shown below to the channel partners.

PRE AND AFTER-SALES SUPPORT
PROCUREMENT & LOGISTICS
MARKETING SUPPORT

We strive to enhance customer organizations performance through offering a suite of services offerings that boost both efficiency and effectiveness in their businesses.


Pre & After-Sales Support

As a distributor, it is imperative that Mediterranean Distribution Services  provide strong technical support to our channel partners. The supports are offered to partners to help resolve issues during product specifications, hardware, compatibilities, as well as the solution designing and implementation stage.
Project documentation development
System specification & definition
System design & Implementation support
Pre-sales and post-sales support
Demo and testing facilities
Maintenance support

Procurement & Logistics

MDS is able to provide additional value-added services to our partners as a single point of contact in procurement and logistics.
We are able to extend our enjoyment to our channel partners to help build a long-term relationship.
Order cycle management
Global Procurement & Sourcing

Marketing Support

MDS Middle East FZE  evaluates the marketing opportunities as well as analyse and identifies the target markets to ensure partners are supported with the right marketing collaterals and programmes to offer to their end customers. This includes participating in events to increase the awareness of the products offerings with partners to achieve its goals and higher closing opportunities.
Product Launching and Exhibitions
Specialized channel programs
Sales support programs
Supporting resellers in Advertising Campaigns